New Patient


Welcoming | Contemporary | Experienced | Covid-Safe

As a new patient, we like you to be relaxed and confident of the treatment you will receive from us.

From your initial contact, our team will make it a point to understand what you are looking for in your visits to us.

Our aim to not only to treat dental problems but to help you prevent them.

The first visit is about 40 minutes long. We have a 16 -point dental assessment following which we can map out the initial treatment plan. Digital X-rays if needed can be taken on the day and a more detailed plan can be made.

A further appointment may be needed to discuss the plan and any options including costs for the treatment.

Our Comprehensive 16 – point Dental examination includes:

1. Medical History Questions:
We ask you to fill out a medical history via the link sent to you by text message. Your responses are directly updated in our systems. It helps us identify any medical conditions and medication that influence your oral health and the treatment options available to you.

2. Dental History questions:
An update of your previous dental treatments and experience will allow us to plan your future dental treatment in a manner that is most comfortable for you.

3. Your expectations:
Your visit to our practice is all about you, your concerns and your expectations. Nervous patients often tell us about what lead to them being so concerned about their dental treatment. We aim to provide a calm and gentle setting for each of our patients.

4. Your current concerns:
Sorting out your main worry is our point of focus and we listen to you in a caring and sympathetic manner. It is the starting point for planning your treatment.

5. Your current oral hygiene habits:
We ask about your current brushing and flossing habits. This information helps us to advise you of ways of improving your oral hygiene. Our Oral hygiene instructor will go thru the latest methods for improving your brushing techniques to avoid caries and gum disease.

6. Appearance of your teeth:
Your opinion about the appearance of teeth is the basis of any planning for cosmetic dentistry. Options for improvement of the appearance start with understanding what important to you.

7. Tooth examination:
Detailed examination of each tooth is carried out. Caries and any exposure of the root surfaces is noted. Fracture lines and crack in the tooth are carefully examined.

8. Assessment of the existing fillings, crowns, implants:
We will review all your existing fillings, crowns and bridges for signs of failure, leakage and cracks, which left untreated will result in further decay and deterioration.

9. Assessment of your jaw joints:
Cracking sounds, pain and difficulty in opening your mouth can be signs of jaw joint problems. We check the jaw joints at every visit and can advise on the treatment options available.

10. Gum examination:
Gum examination is done by probing around each tooth with a special probe called the BPE probe. Bleeding on probing is a sign of gum disease. The presence of calculus along and under the gum margin causes periodontitis. The gums can recede exposing more of the root surface. Getting long in the tooth does happen!

11. Spaces and missing teeth:
Missing teeth and spaces between teeth cause difficulty in chewing food. The adjacent teeth can drift into the gap and the opposing tooth can over-erupt. This increases the chances of gum disease and malalignment of the teeth.

12. Assessment of dentures if any:
Dentures are removable appliances to replace missing teeth. We assess the dentures to ensure that they fit well. A loose denture can cause difficulty in eating and speaking.

13. Assessment of muscles of the mouth:
The jaw muscles help you open and close your mouth. We check these to confirm that there is no pain or tenderness in the muscles which can be a sign of temporomandibular joint problems. Strong and healthy jaw muscles are crucial for eating, speaking and appearance.

14. Assessment of your bite:
We assess the way your teeth meet the alignment of the teeth any crowding or spacing between the teeth. Invisalign is our preferred method for adult teeth straightening.

15. Shade of your teeth and stains if present:
The colour and shade of your teeth are noted using a tooth shade guide (Vita)and any staining is identified. We can suggest ways of improving appearance which may involve airflow and teeth whitening.

16. Oral cancer screening:
It is critical to carry out an oral cancer check at every visit. We give you peace of mind by screening for signs of oral cancer by looking inside your mouth including inside your cheeks, under your tongue, throat and tonsils.